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What our members say…

I used to hate going to the dentist but at this Dental practice they make you feel so relaxed and that you are the only person that is important. There is a great feeling when you walk in and everybody is very friendly. I would recommend anyone to try this dental practice.
Carol A
This dental practice has given me the confidence to go to the dentist and enjoy the experience. I used to hate going to the dentist but at this practice they not only make you feel comfortable and relaxed they are also very friendly and helpful at any time whether an emergency or regular appointment and I would recommend them to anyone.
Carol A
I have been living in East Grinstead for over 10 year now and have tried all the practices in the town and none has provided me with the quality of care, attention and professionalism of a good dental practice until I found The High Street Dental Practice. Friendly, caring, excellent & efficient staff all round. Well done! Keep it up
Dax F
Very good dentists – the best!! Very helpful and gentle at High Street Dental.
Jane K.
Always friendly and even if you’re a wimp like me going to the dentist is not too scary !
Anne J
The High Street Dental Practice is the best dental practice ever – I am sure of it!
Valerie B
I love this dentist as I have a fear of visiting such places but they are really friendly and reassuring here and met my requests with good humour so I no longer dread going.
Janet C

Pain-free Dentistry

Pain-free dentistry

In our experience, the three biggest questions that our members want answered are:
1. Will it hurt?
2. How much will it cost?
3. How long will it take?

One of our core promises is: ‘Always put ourselves in our members’ shoes’. After all, we treat each other as well at our practice, so we do see things from both sides of the face mask, so to speak.

Will it hurt?
This is the first, and most important, question that we always address. And the answer is no.
How can we be so sure? By focusing on two very important issues:
‘Communication and Time’

Communication
By telling and showing our members exactly what treatment may be required, using radiographs, photos and models of their teeth, they get a better understanding of exactly what we’re proposing to do, and why. This makes a huge difference, especially for newer members whose trust we haven’t yet earned. There is another, equally important element of communication, and that is for us to listen. We won’t rush, and we certainly will not interrupt. By listening to your concerns, we can be sure of providing the best care.

Time
Before we start any treatment, we will make sure that you are well and truly ‘numb’. There’s no point in not mentioning the dreaded ‘injection’ word. There, I’ve said it. But we also use a paste which is put on the gum beforehand, so you don’t feel anything.
And then we wait. This is where time is so important because we all differ in how long it takes to go numb. Unless you are seeing us in an emergency, we carefully plan all our appointments, allowing lots of time so that so that you don’t feel rushed.
Are we confident that we can deliver pain-free dentistry? Yes. In fact, we back it up with a complete ‘money back’ guarantee. No questions, terms or conditions.
Oh, and by the way, I’m a very nervous patient myself. In fact, when I once needed a filling, I was so scared of having it done that I did it myself! It was a daft thing to do, as my nurse kept telling me. But my excuse was that, by being in control, I could stop if it hurt me. It’s this ‘being in control’ which is so important and our aim is to cater to your specific needs such that you can take back control of your treatment.

Man of the Year

There comes a time in a mans life when recognition is not a reason for doing. However when you are labelled with an accolade like Man of the Year I hear Jaspal Sandhu saying
“who?”.
It was a great honour and surprise when our very own Principal dentist was recognised for his charity and community work in the East Grinstead Observer as one of the Heroes of the last 12 months.

On Your Bike

At the later part of last year our receptionist Iva broke her collar bone in a car crash which caused her great discomfort and a lot of pain. However this did not stop her from taking part in a sponsored spinning in aid of Young Epilepsy in January 2012. Not only was she one of the last to ‘get off her bike” she lasted 3 hours 34 minutes. A classic example of being true to the community and herself.

Best of 14 Days of Love

Way back in 2010 we were voted the best dental practice in the UK.
The response we had from our loyal members was both flattering and rewarding to our dedicated staff. The extra effort the dentists, nurses, Hygienists and admin staff go to to ensure that a visit to us is a welcoming and pleasant one, was very much recognised by the fantastic comments on the entry forms.
If you love what we do here at the High Street Dental Practice, Creating confident smiles through PAIN FREE dentistry then please vote for us on the link below
If you ‘share your love’ The Best Of will show you some love right back! Every local business that you recommend before Valentine’s Day will automatically gain you one entry into the ‘BIG LOVE’ prize draw with 14 fantastic prizes up for grabs – one each day. Vote on the link below.

http://www.thebestof.co.uk/local/east-grinstead/recommend
 

Jaspal Sandhu Wins National Charity Award for Morocco Mission of Mercy

Jaspal Sandhu of The High Street Dental Practice East Grinstead picked up a National Dental Award on Saturday 7th May at the prestigious Lancaster Gate Hotel, London.

Probe magazine awarded Jas, from East Grinstead and his fellow charity workers, Dental Mavericks, ‘The Best Regional Dental Team.’
This award recognised Jas for his contribution to fifty Moroccan children in desperate need of dental care. The kids received pain free dentistry but there are still 550 kids in desperate need.
Jas paid for his own trip last year to El Jebah, Northern Morocco. And he said about the award, “The tribe are in desperate need of dental care, with their under-funded doctor responsible for 50,000 people, it was a privilege to help and to win an award for doing so is fantastic and a credit to the whole team”.
Jas and the Dental Mavericks are going back to Morocco in September to carry on giving back to the kids who we couldn’t get to. Cally Gedge co- founder from Dental Mavericks commented, “the dentists involved with Dental Mavericks spend a lot of time, money, and energy helping these kids with severe decayed teeth. Winning a National Award is the icing on the cake. These dentists have found a higher purpose in life, not just about making money.”
If you would like to see Jas in action please go here www.highstreetdentalpractice.com

Jaspal Treats Morrocan Tribes For Charity

How often are we presented with an opportunity to do something different? Something that, whilst intriguing, sits outside of our normal comfort zone?

This was the situation I found myself in one morning last August upon reading an email inviting me to join a group of people to support their efforts in starting a brand new dental charity.

Their objective was to help provide dental care for the most needy around the world. I was also warned that, as a participant, I would be likely to experience some discomfort and even a little danger.

I deliberated, but his time I did take the opportunity. Perhaps I was subconsciously reminded of the title of this article.

The initial project focused on travelling to a remote fishing village called El Jebah, in the Rif mountains of Morocco to provide care for an ancient Tribe, known as the ‘Berbers’.

A member of our group had recently visited the area. While he was there, he met a Doctor who was solely responsible for the medical care of 50,000 people. However, due to the lack of funding, the Berber tribe were in desperate need of a dentist.

Our aim was to help a group of Berber school children with education, simple restorations and extractions where necessary.

There followed a frantic few weeks of scrounging for as many dental supplies to take with us as possible.

My journey began on the 24th of September travelling to Malaga, in Spain to be introduced to the rest of my party. Early the next morning we travelled by minibus from Southern Spain on the high speed ferry to Tangier, ‘The gateway to Morocco’.

Passing through Customs in Tangier can be a long and drawn out procedure, involving ‘greasing’ several palms. It was also important that our dental supplies were not discovered as this would have created further delays and the risk of being ‘invited’ to remain in the custody of the officials! Fortunately, after an uneventful encounter we were allowed to continue on our journey.

In order not to cause offence, we were reminded about some of the customs of this deeply religious country. Firstly, the elderly do not take kindly to their photos being taken. Secondly, and much more 3 importantly, most Moroccan food is eaten by hand. Therefore, if invited to join someone for a meal, one should always eat with the right hand as the left is supposed to be used for the toilet!

Our journey continued South East by minibus for about three hours through a vast, dry, rocky landscape.

However, there could not have been any greater contrast between this and our first night’s destination, ‘Chechaouen’.

Pronounced ‘Chef Chowan’, it is nicknamed the ‘Blue City of the Rif’, and it was easy to see why. It is built directly into the hills which nestle between two mountain peaks in the Rifs such that, as we approached, we were afforded a perfect view of the whole town. A truly stunning sight!

Chechaouen is a stunningly beautiful town with its blue painted walls and its quaint narrow cobbled streets.

The following day started slightly earlier than expected. We hadn’t been warned about the muslim prayers which are broadcast by loudspeaker. The first one of the day starts at about 4.15am!

We set off on a six hour trek high into the Rif the following day ending with an overnight stop in the infamous trekkers stop off at the Albergue De Azaline. At 2000m above sea level, and in the heart of the illegal hash fields that form a major part of the export trade of Morocco, this ‘hotel’ offers no electricity, hole in the floor toilets, and beddings that probably carry bugs from a hundred different countries, but with a 5 star service!

It is owned by Abdul Carear. An amazingly happy and gracious man who was only too happy to provide for our every needs. Home made bread, sweet mint tea and cheese on arrival followed by a candlelit dinner, a traditional Moroccan ‘Tagine‘ consisting of gristly meat and stewed vegetables.

That evening, as some of our party felt obliged, to join Abdul in a post dinner ‘kif pipe’, we were afforded an unforgettable view of the North African sky at night. With no ground lighting to dim the view, we stared up at a starry night the likes of which none of us had ever witnessed before.

After a less than restful nights sleep, a cold shower with water fed directly from a mountain spring awoke us sharply in preparation for the next leg of our journey. With the aid of a donkey to carry our luggage that we affectionately nicknamed ‘Geraldine’, we trekked downhill for 7 hours through various Berber settlements.

Onwards through Rif Mountains we glimpsed monkeys and continued along a one foot wide mountain path sometimes narrowing to only a few centimetres where it cascaded vertically hundreds of feet down to the village of Akchour.

The following day, another minibus journey led us higher up into the mountains passing through towns thriving on the hash trade, particularly Bab Beret, the ‘Dodge City’ of Morocco! Once we had crossed over the mountain peaks, we began descending along a narrow, winding mountain-side road towards our final destination, El Jebah.

Such was the sheer beauty of the unspoilt landscape that some of us cycled the last 35km.

With its steep slopes, potholes, sharp turns and constant traffic, this was an exhausting, frightening but exhilarating finale to our expedition.

Such was the warmth and gratitude of the locals to our arrival that we were afforded accommodation in a hotel that had been newly refurbished in our honour. Redwan, the ex Mayor of El Jebah, personally escorted us around the premises and proudly displayed its many facilities, including a newly built communal shower, running water that was almost warm, and toilets that you could sit on! Although, the hole in the floor option did remain for those of us who wished to remain ‘native’. We gracefully declined.

The sense of pride, gratitude and sincerity in this man for our visit was truly overwhelming for us all.

The following morning, we were taken to a local primary school courtesy of the headmaster and met with a team of doctors, dentists and ambassadors from Morocco, Belgium and France.

Our treatment room, if you could call it that, was a small classroom with rows of chairs and desks upon which we laid out our supplies of instruments: mirrors, probes, needles, and forceps. No dental chairs, or overhead lights and no opportunity to hide these from full view of the children.

In an adjacent classroom, small groups of children were assembled and given basic education on caring for their teeth and gums.

A quick show of hands revealed that less than a quarter of the children actually possessed their own toothbrush and, of these, very few actually used them. Not surprising then, that, together with their very sugary diet, they suffered from severe dental neglect.

Due to a limit of supplies and facilities, it was agreed that we would treat the most urgent cases. Our intention was to restore teeth wherever possible, but such was the degree of decay that almost all the children that we saw needed extractions.

We continued working for the rest of the day treating as many children as we possibly could. The vast majority of these had never seen a dentist before, and it was obvious that some of them would have been suffering from extreme toothache for months!

Imagine then, if you can, sitting in a classroom, watching as your friends are led, one by one, by strangers into another room. The initial excitement rapidly waning as you begin to realise that this is no ordinary day at school. And all the while, quietly waiting for your own turn.

I would like to emphasise that we exercised all possible avenues of minimising pain for these children, in exactly the same way that your 8 own dentist does back here. However, having teeth out is a traumatic experience at the best of times. Additionally, these children did not have the luxury of a common language, a positive previous dental experience to draw comfort from, or a reassuring parent to hold their hands.

Nevertheless, they exhibited a sense of calmness beyond their years and allowed us to treat them with such bravery and stoicism as I have never witnessed before, and still find difficult to comprehend.

Perhaps it is the amount of poverty and suffering that most of them have to endure which has hardened them, or maybe it is due to thestrictness of their upbringing. These children have next to nothing, but they are as warm and happy as any you would ever wish to meet and it was a great honour to be in their company.

By the day’s end, we had treated only about 50 children. Not many, considering the school numbers around 600 in total. However, as one of our party reminded us, for those 50 children, we did make a difference. 9 Particular recognition for the success of this trip must be made to a great many people:

The Moroccan Team – an international group of ambassadors, doctors, dentists, pharmacists and students whose assistance and guidance was invaluable

Tony Gedge – an infectiously funny man, and a visionary without whom this trip would never have been conceived.

Cally Gedge – incredibly welcoming, gracious and very entertaining.

Domien Dom – our tour guide, interpreter, and ‘go-to man’. His industry, calmness and complete lack of fear made this trip so memorable. A man to raise your spirits!

Michael Day – great company and an excellent cyclist.

My three excellent dental colleagues

Michael Oliver – a giant gentle Geordie who selflessly took the worst that Moroccan food poisoning could offer on our behalf, but still came out smiling. And a bloody good photographer whose photos I have borrowed for this article!

Chris Branfield – my room buddy to whom I owe a great debt of gratitude for his great company, his tolerance to snoring and other loud noises in the night!

Teresa Day – you saw the mountain and you conquered it. Living proof that we can all leap out of our comfort zones and still overcome.

To my new friends, I owe my heartfelt thanks for allowing me to join them and welcoming me so warmly.

Jaspal Sandhu to help Morrocco’s Berber Tribe

Our very own dentist, Jaspal Sandhu, is set to embark on a charity expedition with other dentists from the UK, to provide desperately required dental care for the Berber Tribe in North East Morrocco.

The Berber Tribe are in desperate need of a dentist.  They already have an under funded doctor with 50,000 people in his care, he cannot take care of them all.

In a Berber Village by the Mediterranean Sea, the group of eight dentists will be treating both men and women whose biggest problem is gingivitis (inflammation of the gums surrounding the teeth).

The trip starts on 24th September and ends on October 1st.  Money is being raised for supplies and materials to help the Berber Tribe, and the cost of the trip are being personally met by Dr Sandhu.

As he explains: “In ten years time, the day will come when the Berber Tribe, its land and its traditions will be swallowed up into mainstream society – just as the Red Indians and Aborigines did before them. But today, the privilege to experience the tribe in their natural habitat, is available to a very few.”

Find out more about his trip on his return.

Our Girls Raise £1200 In Race For Life

We here at High Street Dental are proud to announce a number of our great dental team recently ran the Race For Life in aid of Cancer Research.

The event was held at Ardingley Showground on Sunday June 27th and the girls ran 5km in temperatures over 28c.

In total, they raised an amazing £1200 so a big thanks to:

Iva Dixon, Andrea Sallows, Debbie Topley, Tracey Dawson, Alison Knight, Maggie Gualtieri, Julie Toll and Kate Cash