Our why

Hi, I’m Jas Sandhu from the High Street Dental Practice.

For the last 25 years and counting, dentistry has been my vocation. I also have an avocation, which is to do things that matter. For the causes I believe in, for my family and for myself.

We have a saying at our practice which goes like this:
“Be true to our members, our community and ourselves”.

The way we do this is to focus on time and communication. Firstly, time. Whether you’re calling us on the phone or you’ve come in to see us, we do not rush you and we don’t rush ourselves. And secondly, communication: we listen – we don’t interrupt. We also explain exactly what treatment you may require and answer what we consider to be three of the most  important questions:

Will it hurt?
How much will it cost? And
How long will it take?

Of course, there are others, and we make sure that we address them all. After all, the fewer unanswered questions there are, the more relaxed you’re likely to feel.

So, if you were to ask us why we do what we do, the answer is:

By looking after your mouths, we want to leave you, our members, feeling better about yourselves. Because that’s what makes us feel better.

We’re really fortunate to get lots of nice testimonials, and I’m really grateful for every one of them. But I have a favourite. It’s from a girl called Abigail who was about 14 at the time. Abbie had seeing us for about 4 years and she was very, very nervous to start with. But, whenever she needed any treatment, we took our time. Always making sure to explain what we were doing and letting her know that she was always in control. If she wanted me to stop, I’d stop! And, slowly but surely, her confidence grew. Eventually, she even had her teeth straightened by Alex Cash, our orthodontist. Now she now looks forward to coming to see us.
What she wrote was: “they make you smile”.

And that’s what we really want to do. Spread smiles.

Straight Teeth. less Time. Clear Braces

Are you one of the thousands of adults who are unhappy, self-conscious or even embarrassed of your smile?  

Many adults spend their entire lives covering their mouths when they laugh, smile or talk.  They feel stuck because they do not want to wear metal braces for years or they are concerned that other corrective procedures could be too invasive or too expensive.  Now, there is an effective, safe and affordable cosmetic solution that fits your lifestyle.

A revolutionary combination of proven orthodontic techniques, modern materials, and innovative thought – Six Month Smiles® utilises specialised clear braces to gently straighten and align teeth in an average time of just six months.
What Is Six Month Smiles?

Six Month Smiles® is a modern twist on tried-and-true orthodontics.  There is little debate within the orthodontic community that braces are the most widely used and most effective method to give patients straight, healthy teeth and a beautiful smile.  Six Month Smiles has taken the best aspects of braces and modified the treatment and the materials to give adults a common-sense, cosmetic solution that fits your lifestyle.  Here is what makes Six Month Smiles so innovative …
Average treatment times of only six months
Six Month Smiles clear brackets and tooth-colored wires are barely visible
Use of braces has shown to provide the most conservative and predictable final result
Six Month Smiles Patient Tray Kits™ ensure that your appointments are fast and comfortable
Low forces and short overall treatment times increase comfort, safety, and hygiene
Six Month Smiles is typically less expensive than traditional braces, aligner therapy, or veneers
Six Month Smiles® is the best choice for adults interested in quickly and affordably making life-changing cosmetic improvements to their smiles.

Baby Teeth For Life?

In the last few years, stem cell therapy has become one of the most exciting discoveries in medicine.

Scientists say, stem cells may be used to replace or repair damaged cells, and have the potential to drastically change the treatment of conditions like cancer, Alzheimer’s and Parkinson’s disease and even paralysis.
So, what are stem cells?
Stem cells are those cells in our body that have the ability to change into all other cells, tissues organs and bone.
Did you know that our teeth have a reservoir of stem cells?

In 2003, scientists discovered stem cells in the pulp tissue that lives within our teeth. The best supply being in our baby teeth.

To say that we are excited about this is an understatement. This is why we are so pleased to have joined forces with Future Health BIOBANK. They are global leaders in the collection and storage of stem cells from human teeth for treating a variety of diseases.

Job loss threatened for Tooth Fairy
So, if your child has a wobbly baby tooth, rather than giving it to the tooth fairy, why don’t you call us for more information about how we can help protect their future health?

Disclosure: The High Street Dental Practice receives £250 for every one of our members who decides to store their teeth with Future Health BIOBANK. We will be passing every penny to Jigsaw 4 U.

National Lottery Great Olympic Run

Our very own Debbie Topley, Associate Dentist here at the High Street Dental Practice, has been chosen by ballot to run 5 miles around the Olympic village. There will be 5000 people taking part in the run on Saturday 31st March.
The race will end within the walls of the magnificent stadium where she will receive a medal for her efforts. All proceeds go towards the National Lottery Olympic Fund.
Good luck Debbie from all of us.

Be true…Iva

Once again Iva is using her new found love of keeping fit to help others. Following our philosophy of “Be true to our members our community and ourselves”

After a 45 minute kettle bell circuit training class, which apparently was just for fun, Iva undertook a three mile run in aid of our Charity of the month “Young Epilepsy”

Well done Iva.

What will Iva be doing next? Any suggestions to betrue@highstreetdentalpractice.com

Follow us on Facebook, Twitter and our blogs to find out.

What our members say…

I used to hate going to the dentist but at this Dental practice they make you feel so relaxed and that you are the only person that is important. There is a great feeling when you walk in and everybody is very friendly. I would recommend anyone to try this dental practice.
Carol A
This dental practice has given me the confidence to go to the dentist and enjoy the experience. I used to hate going to the dentist but at this practice they not only make you feel comfortable and relaxed they are also very friendly and helpful at any time whether an emergency or regular appointment and I would recommend them to anyone.
Carol A
I have been living in East Grinstead for over 10 year now and have tried all the practices in the town and none has provided me with the quality of care, attention and professionalism of a good dental practice until I found The High Street Dental Practice. Friendly, caring, excellent & efficient staff all round. Well done! Keep it up
Dax F
Very good dentists – the best!! Very helpful and gentle at High Street Dental.
Jane K.
Always friendly and even if you’re a wimp like me going to the dentist is not too scary !
Anne J
The High Street Dental Practice is the best dental practice ever – I am sure of it!
Valerie B
I love this dentist as I have a fear of visiting such places but they are really friendly and reassuring here and met my requests with good humour so I no longer dread going.
Janet C

Pain-free Dentistry

Pain-free dentistry

In our experience, the three biggest questions that our members want answered are:
1. Will it hurt?
2. How much will it cost?
3. How long will it take?

One of our core promises is: ‘Always put ourselves in our members’ shoes’. After all, we treat each other as well at our practice, so we do see things from both sides of the face mask, so to speak.

Will it hurt?
This is the first, and most important, question that we always address. And the answer is no.
How can we be so sure? By focusing on two very important issues:
‘Communication and Time’

Communication
By telling and showing our members exactly what treatment may be required, using radiographs, photos and models of their teeth, they get a better understanding of exactly what we’re proposing to do, and why. This makes a huge difference, especially for newer members whose trust we haven’t yet earned. There is another, equally important element of communication, and that is for us to listen. We won’t rush, and we certainly will not interrupt. By listening to your concerns, we can be sure of providing the best care.

Time
Before we start any treatment, we will make sure that you are well and truly ‘numb’. There’s no point in not mentioning the dreaded ‘injection’ word. There, I’ve said it. But we also use a paste which is put on the gum beforehand, so you don’t feel anything.
And then we wait. This is where time is so important because we all differ in how long it takes to go numb. Unless you are seeing us in an emergency, we carefully plan all our appointments, allowing lots of time so that so that you don’t feel rushed.
Are we confident that we can deliver pain-free dentistry? Yes. In fact, we back it up with a complete ‘money back’ guarantee. No questions, terms or conditions.
Oh, and by the way, I’m a very nervous patient myself. In fact, when I once needed a filling, I was so scared of having it done that I did it myself! It was a daft thing to do, as my nurse kept telling me. But my excuse was that, by being in control, I could stop if it hurt me. It’s this ‘being in control’ which is so important and our aim is to cater to your specific needs such that you can take back control of your treatment.

Man of the Year

There comes a time in a mans life when recognition is not a reason for doing. However when you are labelled with an accolade like Man of the Year I hear Jaspal Sandhu saying
“who?”.
It was a great honour and surprise when our very own Principal dentist was recognised for his charity and community work in the East Grinstead Observer as one of the Heroes of the last 12 months.

On Your Bike

At the later part of last year our receptionist Iva broke her collar bone in a car crash which caused her great discomfort and a lot of pain. However this did not stop her from taking part in a sponsored spinning in aid of Young Epilepsy in January 2012. Not only was she one of the last to ‘get off her bike” she lasted 3 hours 34 minutes. A classic example of being true to the community and herself.