Monthly Archives: July 2016


image1Thank you so much for all your good wishes on our practice reaching its 45 year milestone. Here are some of the lovely messages we received:

“I have been a patient there since 1987 and what has never changed is the quality of the front of house staff. We are always met with a smile a friendly word and patience when I confuse my appointments. Yes new technology is great and Decor certainly improved but it’s that greeting which is so important !”

“Having been a patient of “Malcolm Valentin”, who was great, I was worried when he retired who the replacement was going to be, and the type of dentist they would be, as I had never been worried about going to the dentist during Malcolm’s time. So I was a little nervous on my first check-up with Jas all those years ago when he took over the mantle. I really needn’t have worried, he is an exceptional dentist and if anything he is even gentler than Malcolm was on the odd time I have needed any work doing.

Although I have seen some changes in the team over time it is still, dare I say it, a “pleasure” to go the dentist, even as a start to my working week this week for my checkup.

female-namesCongratulations and keep up the good work!”

“Happy Birthday to you. I have been with your practice since about 1988 when we moved down here from Beckenham and it has improved very much indeed. The main difference is the nice friendly atmosphere between all the staff I meet when I’m there. It is an almost pleasant occasion coming to the dentist now and Jas always has time to discuss things and I don’t feel rushed out to make way for the next patient. Well done Jas and the team. I can’t think of any way you could improve at the moment.”

“Many congratulations on reaching the 45th birthday of the practice. I can absolutely say that the treatment and service received today is substantially better than those early years. I have been a patient of the practice for 41 years without a break. I started in 1975 when Malcolm Valentin was my dentist.

I would be interested to know if anybody who still uses the practice at least twice a year has been a patient for longer ? If you can tell me that would be great. Anyway the service received now is very good in my opinion and any visit holds no fear at all !

Congratulations and keep up the good work.”

Again, thank you all for your comments and messages of support. And, if any of you have been  with us since we first opened our doors, please do get in touch.


Firstly, thank you to all of you who completed our survey. As you can see, the results for the month of June have improved, with 1% of you reporting feeling an ‘ouch’ during treatment.

However, it’s still too much.

One of our core values is ‘Kaizen’. Or, constant continuous improvement in everything we do.

So, in that spirit, I am still aiming for 100% ‘pain-free’. I know we can keep improving.

Thank you all for your patience and faith in us.

Jas Sandhu



rinseFollowing several research studies, this is the advice that we have been giving our patients for  the last few years. And it’s nice that the Oral Health Foundation have decided to endorse it.

“Spit don’t rinse” is the message from the Oral Health Foundation.

Says Mhari Coxon, dental hygienist and Trustee of the Oral Health Foundation:

“Rinsing our mouth with water is bad for our teeth as it washes away the protective Fluoride left behind by brushing.

“Fluoride is the most important ingredient in toothpaste.

“It greatly helps oral health by strengthening the tooth enamel, making it more resistant to tooth decay.

“By spitting toothpaste out then not rinsing with water it ensures that the fluoride will remain on the teeth and continue to be effective.”

“It may also be surprising to some but using mouthwash directly after brushing is also bad for our teeth as it also rinses away fluoride,” added Ms Coxon.

“If you do like to use mouthwash, try to use it at a separate time to brushing to ensure that you get the full benefit of the fluoride in your toothpaste.”

It’s also important to remember not to eat or drink for at least 30 minutes after toothbrushing.

Our advice is to use a mouth rinse after lunch. That way, it will be absorbed by the plaque on our teeth and remain for longer in the areas that it’s needed the most.


The Oral Health Foundation have gone on a mission to find out what is most likely to put a  smile on the faces of the great British public; and what they have found has revealed that what brings us most happiness does not have to cost us anything at all.

Here is a countdown of the top 10 things that bring a smile to our faces:

10. Eating Food

9. Finding money in the street

8. The thought of a lie-in

7. A night out with friends

6. A stroll on the beach

5. Being welcomed home by a pet

4. Hearing our favourite song

good-hug3. Looking at family photos

children2. Giving or receiving a good hug

1. Hearing our children or grandchildren laugh


Honourable mentions have to go to some of the more unusual answers. Such as getting a ‘like’ on social media and even watching somebody fall over.

The message here is that we can all find a reason to smile at any moment of the day, and being happy doesn’t have to cost us a penny.

A smile is hugely contagious. It often makes others around us smile and improves our mood.

According to research carried out by the University of Technology in Munich, our brain’s circuitry of emotion and happiness is activated when we smile.

Researchers in the UK discovered that one smile can be as pleasurable and stimulating as up to 2000 bars of chocolate. And, that it takes receiving up to £16,000 in cash to generate the same level of brain stimulation as one smile.


Word of the month:


Thanks for reading.